ZIA TAC Associate

Learn the basics of how to support the Zscaler Cloud Security Platform. Formerly called ZCTA-IA.

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ZIA TAC Associate has been replaced with the new ZIA Administrator training. Click HERE to enroll.

Prerequisites None
Duration ~6 hours
Badge ZIA TAC Associate
In this path you will:
  • Learn the basics of how to support the Zscaler Cloud Security Platform
  • Learn how to raise and manage support tickets with Zscaler
  • Understand the process to use when troubleshooting the Zscaler platform, the localization of problems when troubleshooting end-user connectivity issues, and some of the tools available for troubleshooting 
  • Dive into examples of common issues that may be encountered when troubleshooting Zscaler Internet Access

*This specialization was formerly called ZCTA-IA